Frequently Asked Questions

Here are a few of the most commonly asked questions. If you have a different question, submit it on the Contact page and we'll be glad to answer it for you.

Do you submit to insurance?

Unfortunately, most insurance companies do not cover foot orthotics so we do not submit claims to insurance. However, we do offer honest, fair and competitive pricing. Our pricing includes evaluation, product, fitting appointment, three optional follow-up appointments and shoe recommendation. We accept multiple methods of payment: cash, check or credit cards including Visa, Mastercard, American Express, Discover, JCB and UnionPay logo. We also accept Flexible Spending Account (FSA) and Health Savings Account (HSA) cards.

How long do custom orthotics last?

Typical life expectancy of foot orthotics ranges depending on many factors, but 2-3 years is anticipated. Body weight, activity level, wear patterns, foot type and orthotic material selection all play a role in how long your product will last. While some products will need to replaced after they are no longer effective, others may need to only be refurbished.

What are some common complaints that can be addressed by Pedorthic intervention?

Abnormal foot motion can contribute to some common complaints:

Bunions (bump on the side of the big toe joint)
Hammer toes (upward bend of the toe joints)
Neuroma (irritated nerve tissue in the foot)
Plantar Fasciitis (pain on the bottom of the foot)
Heel spur (bone growths in heel)
Heel pain syndrome (pain in the heel) including Sever's Disease (typically found in children)
Achilles tendinitis (inflammation in the tendon behind the heel)
Shin splints (pain along the inside or outside of the shin)
Posterior Tibial Tendon Dysfunction (pain along inside of the shin)
IT band friction syndrome (pain along the outside of the knee)
Genu varum (bowleggedness)
Genu valgum (knock kneed)
Trochanteric bursitis (pain on the outside of the hip)
SI joint irritation (pain at the dimple of the low back)
Leg length discrepancy (one leg longer than the other)
Generalized low back pain

Can I use foot orthotics in all of my shoes?

Foot orthotics may be worn in a wide variety of shoes, including sport-specific and dress/casual shoes, but are best used in a lace-up shoe with a removable liner. Selecting shoes with removable liners will allow adequate room in the shoe once your foot orthotics are in place, particularly for certain styles of foot orthotics. Appropriate fit and type of shoe should prolong the life of your foot orthotics.